Thank you for choosing Daniel Gibbings. We are committed to making sure that your shopping experience is as easy as possible. Please do not hesitate to call 1-805-565-1284 or email us with any questions or special request regarding your order.
Please note that there is a $100 restocking fee for ready-to-ship pieces.
When will your order be processed?
Delivery to international destinations and some U.S. territories
Your order will ship complementary via Standard overnight and is fully insured. (For insurance reasons, a signature is required for all shipments; we cannot deliver P.O box addresses).
For any repairs, shipping is the client’s responsibility. Daniel Gibbings will not be responsible for lost or stolen packages. Please be sure to insure and track any pieces you ship to Daniel Gibbings should repairs be needed.
Sales Tax will be collected for all orders shipped, Depending on the states tax laws.
At Daniel Gibbings, we want you to be pleased with your purchase. If for some reason you are not completely content, you may return* any unworn and undamaged item(s) within 7 days for a full refund, and 14 days for store credit (unworn, undamaged with original packaging.) You will receive your refund/credit once the piece has been returned and Inspected.
Daniel Gibbings does not issue refunds,store credit, or exchanges for custom Jewelry.**Credit will only be valid from 1 year from the date of purchase. Please allow 3-4 weeks for processing of your return.
- Orders must be returned 7-14 days of receipt in the original packaging, in unworn condition accompanied with the original receipt.
- A return claim may be emailed to our authorized Daniel Gibbings boutique, or Daniel Gibbings service center and a confirmation of return must be accepted.
- It's the clients responsibility to ship and insure returned merchandise to Daniel Gibbings.You must follow the instructions exactly; failure to do so will prevent the process of return.
Stone Repair Policy